Returns Policy

Website: www.barkbite.store
Email: info@barkbite.store

At Bark&Bite.store, we take pride in delivering high-quality chocolate products. Due to the perishable nature of our items, we have a strict returns policy to ensure the safety and quality of our products.


1. No Returns or Exchanges

Please note that all sales are final. We do not accept returns or exchanges on any products due to food safety regulations and the perishable nature of chocolate.


2. Damaged or Incorrect Items

If your order arrives damaged, melted, or if you receive the wrong item, we’re here to help. Please contact us within 48 hours of delivery at info@barkbite.store with the following information:

  • Your order number

  • Clear photos of the damaged or incorrect product(s)

  • A brief description of the issue

We will assess the situation and offer a suitable resolution, which may include a replacement or store credit at our discretion.


3. Shipping Errors

If a shipping error occurs due to incorrect information provided by the customer (e.g., wrong address), Bark&Bite.store is not responsible for lost or delayed packages. Please ensure all shipping details are accurate before finalizing your order.


4. Late or Missing Orders

If your order has not arrived within the expected delivery timeframe, please check your tracking information and contact the courier service. If the issue persists, feel free to reach out to us at info@barkbite.store, and we will assist where possible.


5. Cancellations

Orders cannot be canceled once they have been processed or shipped. If you need to cancel an order, please contact us immediately after placing it. We will do our best to accommodate, but cannot guarantee changes after processing has begun.


6. Contact Us

For any questions about this Returns Policy or to report an issue with your order, please contact:

Bark&Bite.store
Email: info@barkbite.store
Website: www.barkbite.store